Instructional Designer, Contingent Worker · Pinterest
May 2025 – Present
Design and develop engaging learning solutions—including videos, eLearning modules, and vILT/ILT courses—tailored to diverse audiences. Design in Figma and build custom AI-assisted production tooling that collapses repetitive course-building into near-automated workflows. Expert in the Articulate suite (Rise, Storyline 360) with a proven ability to translate complex concepts into clear, impactful learning experiences.
Notable Projects
•Custom eLearning Authoring Framework. Designed and built a production framework in Cursor that turns a script into brand-compliant, review-ready courses. Encoded the brand and UI system as a machine-readable spec, built reusable interaction primitives, and wired an Apps Script review pipeline so non-technical reviewers approve without touching code.
•Enablement Team Processes. Worked side by side curriculum managers, learning business partners, and content developers to draft, design, and develop a comprehensive strategy and process for the Training Content Team. This body of standards included: accessibility standards, assessment guidelines, writing style guides, authoring tool best practices, and workflows for partnering with cross functional teams.
Programs used: Adobe Illustrator, Photoshop, Articulate 360, Figma, Docebo LMS, ChatGPT, Notebook LM, Google Suite.
Learning Experience Designer · Square
Mar 2023 – Mar 2025
Innovative learning experience designer specializing in developing visually striking, UX-focused training materials for a global workforce. Skilled in advancing core design principles and integrating emerging technologies such as AI and generative tools to create scalable and inclusive learning solutions. Actively engages in cross-disciplinary collaboration, combining design thinking and UX principles to craft learner journeys that promote equity, accessibility, and sustainability in training materials. Maintains an active practice in graphic and instructional design, working at the intersection of traditional and emerging technologies to challenge conventional approaches and elevate enterprise learning experiences.
Notable Projects
•Revenue Sales Kickoff 2025. Led visual branding for the company's annual global event, creating logos, templates, and graphic assets that set a new standard for creativity and professionalism. Designed interactive templates that reduced development time and aligned with Square's commitment to sustainability by streamlining digital processes.
•Reimagine Onboarding. Led the redesign of the Account Executive onboarding experience by leveraging AI-driven personalization and UX-optimized learning modules. Combined emerging technologies, such as generative AI, with best practices in instructional design to create engaging, accessible content tailored to a global audience. This initiative decreased Account Executive ramp time by one month, significantly impacting revenue and yielding dramatic cost savings.
Programs used: Adobe Illustrator, Photoshop, InDesign, Articulate 360, Figma, Camtasia, Docebo LMS, ChatGPT, Notebook LM, Google Suite.
Instructional Designer · Verizon
Mar 2019 – Mar 2023
Accomplished instructional designer and graphic design expert with experience creating visually engaging and accessible learning solutions for a global workforce of 130,000+. Leveraged adult learning theories, UX principles, and advanced design techniques to deliver innovative training materials. Partnered with cross-functional teams to prototype and iterate learning modules while driving consistency with style guides and accessibility compliance. Translated data analytics into measurable, learner-focused programs that improved workforce readiness and performance.
Notable Projects
•Code of Conduct Training. Transformed a mandatory compliance program into a flagship initiative by leveraging bold visuals and personalized learning solutions. Utilized data analytics to design highly engaging and measurable training programs, leading to a notable decrease in compliance violations company-wide. Refreshed the program's visual identity annually and developed branched eLearning modules in Articulate Storyline to meet elevated enterprise standards while ensuring 508 accessibility compliance. Garnered praise from C-Suite executives and earned the Brandon Hall Silver Award for Best Results of a Learning Program.
•Return to Office Training. Designed a seamless learner journey supported by branded visual storytelling templates, reducing development time by 50%. Employed Articulate Storyline branching to deliver tailored experiences across multiple languages, roles, and accessibility requirements for a global audience. Led UX initiative to optimize the learner journey, achieving an impressive 95% employee engagement rate.
Programs used: Adobe Illustrator, Photoshop, Articulate 360, Camtasia, Workday LMS, Watershed xAPI, and more.
Instructional Design Consultant · Wisdom Learning Group, LLC
Nov 2018 – Mar 2019
- Created interactive and highly engaging learning games, collaborating with thought leaders to translate complex information into simplified user experiences.
eLearning Developer · Skillburst (Law Firm eLearning)
Feb 2018 – Sep 2018
- Delivered complex legal content through innovative, user-friendly designs in close collaboration with project managers, ensuring timely and accurate deployment of courses.
National Learning Specialist · Devereux Advanced Behavioral Health
Sep 2017 – Mar 2019
- Developed a modern looking template for eLearning & in-person training.
- Developed fresh design for in-house courses that require conversion to Captivate Projects and HTML5 compatibility.
- Supporting the National Learning Team in creating successful learning solutions for clients & employees.
Instructional Design Graduate Assistant · Bloomsburg University of Pennsylvania
Aug 2016 – Jul 2017
- Developed full online course modules for the university & external clients.
- Maintained high levels of organization across projects.
- Designed numerous graphic elements for online distribution.
- Lead a team of graduate students in the creation of virtual resources for the university.
Graphic Designer, Content Writer, Editor · We Are Human Magazine
Feb 2016 – May 2016
- Responsible for the design and layout of the monthly journal.
- Designed and produced event fliers for the company.
Graphic Designer, Social Media Manager · Interventional Pain Center
Oct 2015 – Dec 2015
- Responsible for the general upkeep of social media accounts.
- Designed online fliers, promotions, and graphics for social media websites.
- Responsible for organizing online advertising campaigns.
Graphic Designer · BizCard Xpress
Jun 2015 – Aug 2015
- Responsible for meeting with customers to determine needs.
- Designed and produced business cards, fliers, posters, vehicle decals and signage for a wide range of customers.
- Responsible managing company social media website.
Graphic Designer, Sign Technician · Stop N Go Signs
May 2013 – Jul 2014
- Installed numerous types of electrical signage.
- Designed, produced, and installed all nature of vinyl graphics for a variety surfaces.
- Designed and produced various graphic products such as business cards, banners, billboards, and decals.
